Privacy Policy – H2O Zero EU

Effective Date: January 12, 2025

At H2O Zero EU, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website www.h2o-zero.eu, use our contact form, or interact with our services.

By using our website, you consent to the practices described in this policy.

1. Information We Collect

When you visit our website, we may collect the following information:

Personal Information: When you fill out our contact form, we collect personal details such as your name, email address, phone number, and any other information you provide in your message.
Non-Personal Information: We may collect data about your device, browser, operating system, IP address, and browsing behavior on our website. This information is used for analytical purposes and to improve user experience.
Cookies: Our website may use cookies to enhance your experience. These are small files stored on your device that track website activity. You can control cookie settings through your browser.

2. How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiries: Your contact information allows us to reply to your questions, provide customer support, and offer relevant product information.
To improve our services: We analyze your website usage to optimize the design, functionality, and content to better meet your needs.
To send updates: With your consent, we may send you newsletters or promotional material related to our products and services.

3. How We Protect Your Information

We implement various security measures to safeguard your personal data. However, please note that no method of electronic storage or transmission is 100% secure. We strive to use commercially acceptable means to protect your personal information, but we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties who assist us in operating our website or providing services to you, as long as those parties agree to keep this information confidential.

We may also disclose your information if required by law or to protect our legal rights.

5. Your Rights

You have the following rights regarding your personal data:

Access and correction: You can request access to the personal information we hold about you and ask for corrections if necessary.
Deletion: You can request the deletion of your personal data, subject to certain conditions.
Opt-out of marketing communications: You can unsubscribe from our promotional emails at any time by clicking the unsubscribe link in the email.

6. Third-Party Links

Our website may contain links to third-party websites. These external sites have their own privacy policies, which we encourage you to review. We are not responsible for the content or practices of these third-party sites.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page with the revised “Effective Date.” Please check this page regularly for updates.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

Email: info@h2o-zero.e u
Address: 17 Vasil Andoni, Pristina 1000

Kosovo

This Privacy Policy is subject to change without notice.